Friday, November 22, 2019

Application of the Maslow's hierarchy of need theory for identify human behavior



Motivation is creating desire in employees’ heart to achieve organizational goals. It is psychology compried a five-tier model of human needs, often represented as hierarchical levels within a pyramid and needs lower down in the hierarchy must be satisfied before individuals can attend to needs higher up (Trigg,2004).


Source: (Saul McLeod,2018)
In 1943 Abraham Maslow was developed a hierarchy to represent different stages of motivation. This can be used to define to describe the different stages potential clients want to reach through their needs. It also shows the hierarchy between the different kinds of needs (Jerome, 2013).
·       Physiological Need-These are basic needs which consist of the need for water, food, oxygen, cloth, warmth, sex and sleep. They are the strongest needs because that would come first in the person search for satisfaction.
·       Safety Need-When physiological needs are met the needs for security can become active. Due to the social structure adults have awareness of their security.
·       Love, affection and belonging Need-The next class of need for love and belonging can be emerging. The overcome feelings of loneliness are affected receiving love and sense of belonging.
·       Self Esteem-When first three classes of need are satisfied, self-esteem need can be dominant. Be stable, high level of self-respect, respect from others is the needs under self Esteem. The person feels self-confident by satisfying these needs.
·       Need for self-Actualization-Maslow has been described it as the person was “born to do”. However, it is not always clear what a person wants when there is a need for self-actualization.

Majority of researchers have been focused on self-actualization. Abrahm Maslow has been determined that everyone cannot achieved self-actualization need (Maslow,1995). Generally, needs are called as the basic human requirements. Then author can be argued that if everyone cannot achieve it how it can be concerned as a need? But in some circumstances self-actualization can be concerned as self- fulfillment. According to Hamm, (1969) Maslow has been concluded that highest level of self-actualization transcendent in human nature and it is an important contribution to study human behavior as well as motivation. Individual’s seek at different levels of development can be described through this theory.
When all the needs mentioned above are satisfied, then activation is necessary. Maslow describes himself as an activating human being and doing what a person was "born to do." "The musician must make music, the artist must paint, and the poet must write." These needs make themselves feel restless (Jerom,2013). A person feels tense, uptight, missing something, in short, restless. If a person is hungry, dangerous, not loved or accepted, or devoid of self-esteem, it is very easy to know which person is restless. However, it is not always clear what a person wants when there is a need for self-activation.

References
Trigg, A.B., 2004. Deriving the Engel curve: Pierre Bourdieu and the social critique of Maslow's hierarchy of needs. Review of Social Economy62(3), pp.393-406.
McLeod, S., 2018. Jean Piaget’s theory of cognitive development. Simply Psychology.
Maslow, A.H., Stephens, D.C., Heil, G. and Bennis, W., 1998. Maslow on management. New York: John Wiley.
Hamm, B.C. and Cundiff, E.W., 1969. Self-actualization and product perception. Journal of Marketing Research6(4), pp.470-472.
Jerome, N., 2013. Application of the Maslow’s hierarchy of need theory; impacts and implications on organizational culture, human resource and employee’s performance. International Journal of Business and Management Invention2(3), pp.39-45.

The way operational efficiencies can be improved to successfully meet business objectives using appropriate management and leadership approaches.



The ratio between an output which is gained from business and an input to run business operations is called as operational efficiencies (Paani,2009). Treacy and Fred Wiersma have been described that three generic competitive strategies, or value disciplines as operational excellencecustomer intimacy and product leadership.


Figure 1: Competitive strategies for market leadership
Source: (Wiersma,1997)
Operational efficiencies can be improved through inventory control, quality control and supply chain management as below.
Inventory control
Inventory control is one of the most complex systems in all enterprises. It can determine what the company has, if the company is able to do so, and whether the funds and investments are on shelves that collect dust, or work for business. The management controls the inventory systems that determine how the enterprise's balance is managed (Gunasekaran,2003). The stock control of the company determines how the stock is to flow. Checks and controls whether an employee have products in his hand, or whether customers are obliged to wait for deposited items.
 Quality control
The fiscal element of quality is something more than a valid, reliable product that satisfies the customers. It is much greater than ensuring that the mark meets the expectations. The quality may involve the overall performance of all operations and guidelines of the undertaking as a whole. For example, it can be seen how employees can perceive the ability of the enterprise to provide and protect employees so that they can focus exclusively on customer satisfaction. The organization must be integrated in a way that is logistic, allowing for easier work flow and less distractions.
Supply Chain Management
The Supply Chain Management is the whole process from start to end, and shows how a customer receives the product or services of the enterprise (Sarkis,2005). This shall be included in the purchases and purchases, storage, transport and delivery. Supply Chain Management also includes the implementation of technologies to support staff in the process, the development and maintenance of professional relations with the suppliers and the relevant external employees of the process, which could create a significant malfunction in a company without thorough and sustainable coordination.
References
Saranga, H. and Phani, B.V., 2009. Determinants of operational efficiencies in the Indian pharmaceutical industry. International transactions in operational research16(1), pp.109-130.
Mandal, P. and Gunasekaran, A., 2003. Issues in implementing ERP: A case study. European Journal of Operational Research146(2), pp.274-283.
Baltuška, A., Wei, Z., Pshenichnikov, M.S. and Wiersma, D.A., 1997. Optical pulse compression to 5 fs at a 1-MHz repetition rate. Optics letters22(2), pp.102-104.
Hervani, A.A., Helms, M.M. and Sarkis, J., 2005. Performance measurement for green supply chain management. Benchmarking: An international journal12(4), pp.330-353.